Images
Some of the images shown on this site may not be the image for your specific vehicle. They are used for reference purposes only. PERFORMANCE PARTS CANNOT BE RETURNED BECAUSE OF IMAGE NOT MATCHING. Images of items listed on Passwordjdm.com are for references only. IN SOME INSTANCES, Pictures on the site IS NOT THE IMAGE OF THE ACTUAL PART THAT YOU WOULD BE PURCHASING.

Copyright
• Passwordjdm.com and Passwordjdm is copyrighted and may not be used without prior written consent.
• Use of these images or copyrighted logos/artwork by you or other third parties for purposes other than placing an order with Passwordjdm.com, or using this site as a shopping resource is strictly prohibited and may violate the copyright laws, trademark laws, privacy laws and other laws and regulations.
• Nothing contained on this site may be construed as granting any license or right to use any of our trademarks or service marks without our prior written consent.

Typographical Errors
• In the event of an incorrect price listed on Passwordjdm.com due to typographical error, Passwordjdm.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
• Passwordjdm.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed.

Department of Transportation's Law
• All modifications, except those that are exempt, have been designed and are intended for off-road use only.
• These components are legal in California for racing vehicles only, which may never be used in City streets or Public highways.
• Federal and many state laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting vehicle emission or safety in a vehicle used on public highways.
• Violation of such laws may subject the owner or user to a fine or penalty. Installation of this part may void the warranty coverage, if any, on your vehicle.
• User/Buyer assumes all costs and risks associated with any aftermarket parts.
• It is the User/Buyer's responsibility to know their local City and State Laws.

Placing an Order
• All orders placed with Passwordjdm.com, either by phone, fax, mail or online constitutes the acknowledgement and acceptance of all conditions listed on Passwordjdm.com.
• We accept Visa, MasterCard, and American Express. For all Credit Card orders - WE ONLY SHIP TO THE BILLING ADDRESS OF THE CREDIT CARD.
• Our merchant account(credit card co.) requires us to ship to the billing address only. We cannot ship to any other address other than the billing address associated with the card.
THERE WILL BE NO EXCEPTIONS TO THIS POLICY.
• If your Billing address is to a PO BOX, APO and FPO, these orders have to be PREPAID via Money Order or Cashier's Check only.
• For International Orders - these orders have to be PREPAID via International Money Order or International Cashier's Check only.
• Personal Checks are not accepted.
• Cashiers check and Money orders can also be accepted as a form of payment.
• We do not accept COD shipments. COD shipments are only made to wholesale customers with a long standing relationship with Passwordjdm. Before COD shipments can be placed, a COD approval must be given by our accounting dept.
• All certified forms of payment must be made payable to: PASSWORDJDM
• All prices, materials, design, and specifications are subject to change without notice.
• It is the responsibility of the customer/installer to verify the application of all parts before installation.
• Passwordjdm.com highly recommends that you always keep your stock parts for as long as you have your vehicle.

Cancelling an Order
• Any orders canceled after 24 hours are subject to a 10% cancelation fee.
• Provided the order has not ship, cancelling an order with Passwordjdm.com is plain and simple. Call Passwordjdm Customer Service and you will be provided with an Order Cancellation Number. Passwordjdm.com ALWAYS PROVIDES THIS NUMBER, THEREFORE, KEEP THIS NUMBER HANDY FOR ANY DISPUTES. Without this number, your Order will be considered valid with Passwordjdm and the Term and Conditions under "Returns & Exchanges" will apply.

Warranty
•Password:JDM/Password Industries, Inc. is only subject to manufacturers warranty and conditions. Password:JDM/Password Industries, Inc. gives no warranties, expressed or implied, including, but not limited to warranties of merchantability and fitness for a particular purpose.
• New products manufactured by Password:JDM/Password Industries, Inc. carries a limited 1 year warranty unless otherwise noted.No warranty whatsoever will be valid if the defect/damage was caused by customer's abuse, negligence, or mishandling, which will be determined solely by Passwordjdm.
• Password:JDM/Password Industries, Inc. is not liable for any damages, which are incurred directly, or indirectly on the vehicles or operators or passengers of the vehicles. This includes problems or damage arising from the correct or incorrect installation of any product we sell.
There are no warranty on USED merchandise. These items are sold as is. if an item arrives damaged, Passwordjdm will assist the customer in filing a claim with the shipping company. All claims must be made within 48 hours of delivery date. Claims made after that time will not be honored. there will be NO exceptions. Shipping/Freight company's return/claim policies superceeds Password's policy. In other words, if your claim is denied by the freight company, there isn't much else we can do for you.
• Customer will also be responsible for all shipping costs: the return to Passwordjdm.com, the shipping to the manufacturer and the shipping back to the customer.
• No warranty on light bulbs and electrical components and are sold AS IS and may not be returned.
• No warranty whatsoever will be valid if the defect was caused by customer's abuse, negligence, or mishandling.
• No labor or inconvenience claim may be included in the warranty claims.
• Passwordjdm highly recommends that you always keep your stock parts for as long as you have your vehicle. Therefore, Passwordjdm is not responsible if your car is inoperable due to sending us the part for warranty claim.
• All return products must have a RETURN MATERIAL AUTHORIZATION # (RMA#) issued by Passwordjdm. Returns will be refused without an RMA number.
• All USED ENGINES/swaps include a start-up warranty. There are no warranties either expressed, or implied, on transmission or any other attached components on the engine. If there are any complications or disputes, the customer has 7(seven) days from the original delivery date(time of arrival) to file a claim with Passwordjdm. Claims filed after that date will be NOT be honored.
• Warranty issues regarding Password:JDM/Password Industries, Inc. part/products purchased through a dealer shall be made with the same dealer where the purchase was made. If the dealer is no longer in business, please give us a call.

Limit of Liability
By purchasing product(s) from Password:JDM/Password Industries, Inc. you are agreeing to a limit of liability not to exceed the purchase price of the part/product.
Labor costs incurred by the removal and replacement of a Password:JDM/Password Industries, Inc. product, while performing warranty work, will be the responsibility of the vehicle owner. In no case does the obligation of Password:JDM/Password Industries, Inc. exceed the original purchase price of the product as indicated on the original bill of sale. Warranty coverage applies only to the Password:JDM/Password Industries, Inc product which shall be covered of the original vehicle it was installed upon, to the original purchaser.
•Except as set forth in this warranty, Password:JDM/Password Industries, Inc disclaims any implied warranty, including implied warranties of merchantability and fitness for a particular purpose. Password:JDM/Password Industries, Inc also disclaims any liability for incidental or consequential damages including but not limited to, repair labor, rental vehicles, hotel costs or any other inconvenience costs. This warranty is in lieu of all other warranties or guarantees, either expressed or implied, and shall not extend to any consumer or to any person other than the original purchaser residing within the boundaries of the continental U.S. or Canada.

Condition of Used Parts
Used parts are sold as is, where is. common sense will tell you: NOTHING USED IS EVER PERFECT. If you are expecting perfect parts, Buy them Brand new. Conditions on used parts will vary. Used parts are expected to have scratches or dings. USED body parts will have to be retouched and repainted. Rare JDM parts that are out of production are hard enough to find in large quantities we offer.
We cannot guarantee color or condition. Although color preferences are allowed, PasswordJDM reserves the right to send out colored parts in any color if the prefered color is not available.
•We will not accept returns because buyer doesnt like condition of parts. If you have any questions, please address them before hand and ask for pics of the parts you have purchased prior to them being sent.

Returns or Exchanges
• Return for exchange or refund will be allowed only within 7 Calendar days from receipt of merchandise.
• All authorized return merchandise must be unused and in it's original saleable packaging, All packaging, documentation, warranty cards, instructions and hardware MUST also be returned.
• Your Invoice and/or Packing Slip must also be returned.
• All returns must be sent Prepaid - no collect shipments will be accepted. Insure the returned parts for it's full value to protect yourself against loss with the carrier. We strongly recommend using UPS. If you send something Freight Collect to Passwordjdm, it will be refused by the Receiving Department. If we did not refuse at the time of delivery, your credit card will be charge for the shipping charges based on which carrier and which service utilized.
• No return or exchange on merchandise that shows signs of having been installed, modified, or painted.
• No return or exchange on Light Bulbs, Electrical Items, Used merchandise, Used JDM items or Special Order items.
• No return or exchange on Wheels and Tires that were shipped mounted and balanced.
• All Returns after a 24 hour period are subject to a 25% Re-stocking fee.
• No refund on Shipping charges.
• All return products must have a RETURN MATERIAL AUTHORIZATION # (RMA#) issued by Passwordjdm. Returns will be refused without an RMA number.
• No return or exchange on special order items.

Validity of RMA#
• All return products must have a RETURN MATERIAL AUTHORIZATION # (RMA#) issued by Passwordjdm. Returns will be refused without an RMA number.
• The RMA is valid for only 30 Calendar Days from the date issued. Passwordjdm needs to receive the product back within the 30 Calendar days; otherwise, you are subject to be billed for the item.

Shipping
•Shipping is usually done within 48hrs of the order being recieved. in cases where an item is out of stock, on back order or on special order, Passwordjdm will notify the customer via email with an approximate ETA.
• All shipments within the 48 Contiguous State will be sent via UPS Ground service or Airborne Express Ground, unless air delivery is requested. Your air options are Next Day Air, 2nd Day Air and 3-Day Select. For International Orders, we use UPS Expedited Service. For Canadian Orders, we use UPS Standard Ground Service.
• For shipments to Alaska, Hawaii and Puerto Rico, 2nd Day Air Service will be utilized. There is no Ground Service.
• For UPS Ground Shipments, some products can be considered OS1, which UPS charges 30 pounds, some products can be considered OS2, which UPS charges 70 pounds. There are certain products such as Body Kits, Bumpers, Spoilers and Exhaust systems that will have an additional $50.00 added to the UPS charge because it's over their size and weight restrictions.
• Parts that are too large or too heavy for UPS are delivered by Truck. Most truck freight items have Flat Delivery Rates, a Terminal Fee, Inside Delivery Charge Liftgate surcharge and/or Residential surcharge.
• For Air shipments, they are subject to Dimensional Weight. Please go to UPS.com for explanation.

Damaged Shipments
• Inspect your parcel carefully before signing for package. Note any irregularities or damage on the freight receipt. If the package is in good condition, open it immediately and check for hidden damages.
• If you should receive parts damaged by the Shipping Carrier, you must call Passwordjdm at (562) 630-8298 within 24 hours or claim can not be filed.
• KEEP all original packaging, including packing materials and original shipping carton.
• DO NOT return damaged items without prior approval.
• Passwordjdm will call UPS to report the claim. UPS will issue a Damaged Call Tag and have the package returned to Passwordjdm.

Shortages
• Please open your order immediately upon receipt. Check your invoice for backordered items. Backorder parts will come in a separate box. Inspect packing list with the products shipped.
• If shortages are found, please inspect box for split, crack or tears. Notify Passwordjdm immediately.

Carbon Fiber Products
All Password:JDM Dry Carbon/Kevlar products are hand crafted and as unique as a finger print, no two items will be exactly identical. Small imperfections such as wavy weaves, small bubbles and resin blemishes will be inevitable. Such minor imperfections are race industry standard and considered acceptable. Therefore it is NOT considered to be defective. 

 All Password:JDM Dry Carbon/Kevlar products require professional installation. Minor adjustments might be necessary. This is part of the normal body work and installation process. Password:JDM has made all efforts to produce its aftermarket products to fit the original factory vehicles as closely as possible. However, some occasional prepping may be necessary for an ideal fit. The buyer needs to perform these steps to his/her satisfaction before installation. If the buyer wishes to paint the products, he or she must pre-fit the parts to the vehicle before painting to ensure proper fit. There will be absolutely no returns on painted products.

100% Secure Online Transaction with SSL Web Server Certificates.
Ordering with PasswordJDM.com is safe because all the information you supply is highly protected. PasswordJDM.com's online order form features the SSL Web Server Certificates to offer secure communications by encrypting all data to and from the site.

We encrypt your order information to prevent decoding, and we use the most sophisticated security measures to ensure that your personal information is safe. All online orders will be confirmed by email or telephone. Credit Card orders will be shipped only to the credit card billing address. All online orders placed will be shipped in most cases the next business day. All customers wanting to cancel orders must do so before they ship. The customer placing any online order will be responsible for all shipping charges to and from their location if the placed order has shipped prior to cancellation. The customer placing online order will be responsible to all restocking charge for orders canceled post shipping.

If you have problems with the online order form

Call Us (562) 801-1808 or Email us Immediately at webmaster@passwordjdm.com

If you need assistance, please email us or call us and let us know how we can help.
Our customer service hours are from 8:30 am to 5:30 pm, PST, Monday to Friday.

Terms and conditions subject to change without notice.

To view this page in context, click here: Terms & Conditions

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